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Frequently Asked Questions

What is Mochi?

Hey there! Mochi Solutions (also called Mochi) is a billing and collections platform designed to help Filipino businesses streamline their invoicing and payment processes. Our goal is to ensure businesses get paid on time, reduce manual effort and errors, and prevent fraud.

What are Mochi’s key features:

Here are some of the key features of Mochi that our customers love:

  • Automated Invoicing: Create and send digital invoices with payment terms

  • Payment Integration: Accept payments via credit card, direct debit, e-wallet, and QR PH through partners like Xendit and Paymongo

  • Payment Integration: Accept payments via credit card, direct debit, e-wallet, and QR PH through partners like Xendit and Paymongo

  • Financial Reporting: Real-time business performance reports and customer-level tracking

  • Custom Workflows: Specialized workflows for recurring invoices, group invoicing, and payment terms

Can I use Mochi for my business?

Mochi is built for Filipino MSMEs (Micro, Small, and Medium Enterprises). If your business has any of the following, then Mochi is right for you:

  • Regular customers

  • Recurring orders

  • You provide payment terms (i.e. 15 or 30-days to pay)

  • You provide installment options

Typically, we work with marketing agencies, property management, review centers, freelancers, designers, private practice lawyers, doctors, and accountants to help manage their billing and collections for their multiple clients.

Why does my business need to use Mochi?

Your business can benefit from Mochi because we help you automate billing and collections. This means, you’ll have your payment faster and on time versus if you’re doing manually. Our platform also helps remove errors and fraud that manual human interventions bring. If you’re looking to make running a business easier, you should get Mochi.

Is Mochi an app?

Mochi is an online app, meaning you can access our platform anytime and anywhere with any device. All you need is a web browser. That said, we currently do not have an app that you could download via App Store or Play Store.

Is Mochi for free?

You can use Mochi for free for the first 60 days! This is our trial period that helps you get to know the platform to see if it’s the right tool for your business.

How much is Mochi per month?

Mochi starts at ₱0 per month with our Trial plan. Our Standard plan starts at ₱1,899 per month, and we also offer a Premium plan with customized pricing. For more information, you can check our Plans & Pricing page.

Are there transaction fees?

Yes, Mochi incurs transparent transaction fees on your transactions. Depending on the payment method used, our payment gateway partners may charge up to 4.5% of transaction value.

How do I sign up for Mochi?

Signing up for Mochi is simple! All you have to do is register through this link. Once done, someone from the Mochi team will reach out to you soon to do some verification steps and answer any of your initial questions. After that, you’ll be able to use Mochi for your billing and collections process.

Can someone give me a demo first before I use Mochi?

We’d love to! Simply book a demo here and we’ll have one from our team show you what Mochi is like in action.

If you have questions or concerns, feel free to contact the Mochi team through the following channels.

Send us an email

Reach us through contactus@mochi.ph

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